About Us

 

About Us

Pets In The City Pet Hotel and Doggie Daycare are proud to offer first class Pet Hotel and Daycare facilities and are dedicated to delivering the very best services, amenities and products for your beloved dog or cat.  We offer a comprehensive range of services including doggie day care, luxurious cat and dog hotel accommodation, dog grooming, training, a puppy pre-school, and a pet taxi to pick up and drop off your pet - all conveniently located under one roof.

We are committed to ensuring all our guests are pampered, entertained and indulged with loving care and attention from our experienced caregivers.  It is our aim to provide exemplary customer service, an immaculate modern, clean facility and a safe, healthy and fun environment for your furry friends to stay and play while you’re away.  Knowing that our dedicated team of trained, pet-loving staff are committed to ensuring the comfort, well-being and happiness of each and every guest in their care, you can have peace of mind and comfort that while you’re away from your beloved pet will be safe, happy and their every need will be taken care of.                                                                                                                                                                                             

We use positive reinforcement techniques in all interactions with dogs in our care. This means we praise, give toys, environment and/or food treats to reward your dog when they do something good. We know that the strongest, most trusting relationships beween dogs and humans are based on co-operation and kindness, we choose therefore to use positive techniques with your precious pet at all times.

 

 

Our staff

At Pets In The City we all love animals, especially cats and dogs.  All our staff at Pets In The City are pet lovers who are truely passionate about taking care of your beloved cats and dogs.  Most arrive early each morning with their own excited fur friends who are ready for a day of fun and play with their day care buddies.  All our friendly staff undergo our in-house Knowing Dogs training programme to ensure they have the necessary skills and experience to take care of your pets during their stay.  Head Trainer - Debbie Markwick, holds a diploma in Canine Behaviour and Canine Training, is a certified Trick Dog Instructor (one of only six in New Zealand) and is an active member of both the North Shore and Hibiscus Coast dog training clubs and the association of Pet Dog Trainers. 

 
Referral Programme

As a thank you for every new client that you refer to us we will give you a $20 credit toward any Pets In The City service.  Ask us for some referral cards next time you’re in.