Owner Portal

If you're an existing Pets In The City customer, chances are you've got an account waiting for you! If you haven't logged in before, click "Reset Password". Enter your email address, and follow the instructions to log in.

If you're new to Pets In The City, sign up through the link below:

Top Tip:

We recommend you Add this page to the Home Screen on your phone and add a bookmark on your desktop. That way, you will always have quick access to the portal when needed!

PREFER USING AN APP?

You can now easily manage your account, submit booking requests, and more while using the all-new mobile app! Search for "Gingr for Pet Parents" in the Apple App Store or Google Play Store, and enter invite code 778968. More details on accessing the mobile app are available How to use the Gingr for Pet Parents App

2 min read

How to Join the PITC VIP Club

Apr 16, 2023 by Layamon Bakewell, Pets In The City

This article provides a step-by-step guide for signing your dog up for the PITC VIP Club.

We understand the diverse...

2 min read

How to Book your dog into Daycare

Mar 12, 2023 by Layamon Bakewell, Pets In The City

In this article, I provide a step-by-step guide for how to book your dog into daycare through our online portal.

New...

2 min read

How to Book your dog into the Hotel

Dec 31, 2022 by Layamon Bakewell, Pets In The City

In this article, I provide a step-by-step guide for how to book your dog into the dog hotel through our online portal.