Our Pet Care Services
Pets In The City offers a full range of pet care across our 5 Auckland centres. Choose dog daycare, the dog hotel and boarding, dog grooming, force-free training, our Cat Hotel or canine wellness and massage. Every service is run by trained staff in purpose-built centres.
Last updated:
All services
Why book with us
- Force-free, positive reinforcement philosophy
- Trained, full-time staff at every centre
- Live availability and booking through our customer portal
- Pet Passport health and behaviour tracking included
- 5 Auckland centres open 7 days a week
Which service is right for my pet?
Daycare suits social dogs who want to play and learn during the day. The dog hotel suits any dog whose family is away overnight. Grooming is a must every 6-8 weeks for most coats. Training works best alongside daycare. The Cat Hotel suits cats who need quiet, dog-free care.
Frequently asked questions
What services do you offer?
Dog daycare, dog hotel boarding, dog grooming, force-free dog training, the Cat Hotel at Parnell, and canine wellness and massage.
Are all services at every location?
Daycare, dog hotel and grooming are at every centre. Training and wellness vary by branch. The Cat Hotel is only at Parnell Central Bark.
How do I book?
New customers complete a short online application. Existing customers book through our customer portal or by calling their local centre.
Do you take all breeds?
Yes. We care for every breed and size. New dogs always start with a temperament assessment so we can place them in the right daycare group.
Is there a vaccination requirement?
Yes. Every dog and cat staying with us must be up to date with the standard core vaccines for their species. Upload your record when you apply.
Key terms
Dog daycare is defined as a structured day programme where social dogs play, rest and learn under trained staff in a safe group setting.
Dog hotel refers to overnight boarding with private rooms, daily group play, structured rest and 24/7 staff supervision.
Dog grooming is defined as professional bath, blow-dry, trim, nail and ear care by qualified pet stylists who use force-free handling.
Canine wellness refers to therapeutic massage and gentle bodywork for senior, anxious, sport or recovering dogs.
By the numbers
- Started in Auckland in 2006 — 19+ years of pet care
- 5 Auckland centres: Parnell Central Bark, Mt Wellington, Silverdale, Wairau Park and Westgate
- Open 7 days for daycare, hotel stays, grooming and tours
- Every staff member uses kind, force-free care, every day
Our Services
Our 5 Auckland Locations
About & Help
Pets In The City — Auckland's premier pet care since 2006, with 5 Auckland locations open 7 days. Email hello@petsinthecity.co.nz.